Part-Time Retail Experience Advisor — Weekend

Mole Valley Farmers Limited; South Molton; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Pension scheme

Staff discount

Free parking

Annual leave 33 days

Training & development

Career progression

Life assurance

Employee assistance programme

Job summary

Mole Valley Farmers Limited in South Molton is seeking a Customer Experience Team Member to deliver friendly, knowledgeable service and help customers find the right products.

The role is temporary, part-time, 14 hours per week with Saturday and Sunday shifts, offering a competitive hourly rate and opportunities to develop in a rural retail business that values community and great customer service.

Qualifications

• Customer service and retail interest.
• Strong communication and interpersonal skills.
• Good IT skills and willingness to learn new systems.
• Ability to work under pressure and manage multiple tasks.
• Awareness of Data Protection / GDPR and Health & Safety standards.
• Flexible, approachable, self-motivated, and team-oriented.

Responsibilities

• Delivering friendly, knowledgeable, and solution-focused service.
• Building strong relationships with customers and understanding their needs.
• Promoting current offers and recommending suitable products.
• Supporting the delivery of sales targets and store KPIs.
• Handling customer queries and taking ownership of follow-up.
• Demonstrating strong product knowledge across all departments.
• Promoting our membership scheme and processing transactions accurately.
• Maintaining high standards of store presentation and stock awareness.
• Following health & safety procedures and safe working practices.

Skills

Customer service

Retail

Communication

IT skills

GDPR awareness

Team player

Job description

Mole Valley Farmers Limited in South Molton is seeking a Customer Experience Team Member to deliver friendly, knowledgeable service and help customers find the right products.

The role is temporary, part-time, 14 hours per week with Saturday and Sunday shifts, offering a competitive hourly rate and opportunities to develop in a rural retail business that values community and great customer service.