Part-Time Rural Sales Support Specialist

Mole Valley Farmers; Gainford; On-site; GBP 9,000 - 11,000; Part time

Benefits offered by this job

Pension match up to 5%

Up to 25% staff discount in store

Free parking on site

33 days annual leave (pro-rated for PT

Excellent training & development

Career progression opportunities

Job summary

Mole Valley Farmers is seeking a friendly, customer-focused Farm Sales Support Advisor to join our central Farm Sales Support team. This part-time role is 16 hours per week, with work on Thursdays and Fridays, supporting farming customers, Store colleagues and external sales teams.

You’ll assist with pricing, product information, orders and seasonal campaigns, ensuring an honest, efficient and positive customer experience.

Qualifications

• Experience or knowledge of farming or countryside marketplace.
• Confident communicator with ability to build relationships across teams.
• Strong IT skills with attention to detail.
• Ability to manage multiple tasks and deadlines.
• Customer-first mindset and proactive approach.

Responsibilities

• Offering friendly, helpful and knowledgeable support to customers, stores and external sales colleagues
• Handling a wide range of enquiries including pricing, stock, product details, and general customer questions
• Processing customer orders accurately and keeping systems updated
• Supporting seasonal and tactical sales campaigns across key product areas such as livestock, arable, equine, silage and fencing
• Making outbound calls when appropriate to share product information or campaign updates
• Identifying opportunities to support underperforming product categories or branches
• Sharing insights on customer needs, competitor trends and product performance with the wider team
• Supporting administration and logistics activity as needed

Skills

Farming knowledge

Communication

IT skills

Time management

Flexibility

Customer focus

Proactive mindset

Job description

Mole Valley Farmers is seeking a friendly, customer-focused Farm Sales Support Advisor to join our central Farm Sales Support team. This part-time role is 16 hours per week, with work on Thursdays and Fridays, supporting farming customers, Store colleagues and external sales teams.

You’ll assist with pricing, product information, orders and seasonal campaigns, ensuring an honest, efficient and positive customer experience.