Retail Customer Service Assistant - Part-Time with Training

Mole Valley Farmers Limited; Wickham; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Pension match

Staff discount

Free parking

Annual leave 33 days

Training & development

Career progression

Life Assurance

Employee Assistance Programme

Job summary

Mole Valley Farmers Limited in Wickham is seeking a friendly Customer Service Assistant to join our Retail team on a permanent part-time basis. You’ll help deliver an exceptional shopping experience, assist with stock management, and provide knowledgeable advice to customers in a fast-paced store environment.

Hours are 8 per week with a Saturday shift, and you’ll benefit from comprehensive training, a competitive hourly rate, and access to our employee benefits as part of a supportive team

Qualifications

• Entry-level role with full training provided.
• Strong customer service and retail discipline.
• Good IT skills and accurate systems management.
• Awareness of Health & Safety and GDPR compliance.

Responsibilities

• Deliver excellent customer service that is friendly, respectful, and solution-focused
• Support the store team in maximising sales opportunities through product knowledge
• Take ownership of a designated department and drive sales through merchandising and promotions
• Review stock levels and adjust seasonally to meet customer needs
• Process goods inwards and maintain stock file accuracy
• Ensure visual merchandising standards are met and the store is well-presented
• Becoming proficient in cash handling and following company procedures
• Work in line with health & safety guidelines and GDPR compliance

Skills

Communication skills

Interpersonal skills

IT skills

Adaptability

Job description

Mole Valley Farmers Limited in Wickham is seeking a friendly Customer Service Assistant to join our Retail team on a permanent part-time basis. You’ll help deliver an exceptional shopping experience, assist with stock management, and provide knowledgeable advice to customers in a fast-paced store environment.

Hours are 8 per week with a Saturday shift, and you’ll benefit from comprehensive training, a competitive hourly rate, and access to our employee benefits as part of a supportive team