Part-Time Retail Associate - 8+ hrs/wk, Customer Focus

Naylor's Equestrian Llp

Tees Valley

Híbrido

GBP 12.398.000 - 17.909.000

A tiempo parcial

hace 47 horas
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Descripción de la vacante

Naylor's Equestrian Llp is seeking a Store Colleague to help deliver an outstanding customer experience in a fast-paced retail environment. The role involves greeting customers, replenishing stock, maintaining displays, and supporting daily store operations.

You will work on the shop floor, use in-store technology, and collaborate with colleagues to ensure high presentation standards and excellent service. This position offers a minimum of 8 hours per week and opportunities for growth.

Formación

  • Ability to deliver positive and welcoming experience to customers.
  • Strong teamwork and collaboration with colleagues.
  • Willingness to learn new skills and follow store processes.

Responsabilidades

  • Deliver a positive and welcoming experience for customers, providing support and product information where required.
  • Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
  • Maintaining high standards of customer service.
  • Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
  • Replenish stock and ensure products are available and correctly displayed in line with company standards.
  • Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
  • Use in-store technology and systems to support customer enquiries and daily store operations.
  • Follow company policies, procedures, and health and safety requirements at all times.
  • Work collaboratively with colleagues to support the effective day-to-day running of the store.
  • Support with additional duties and tasks, as reasonably required.

Conocimientos

Customer service
Teamwork
Communication
Organization
Adaptability
Willingness to learn

Descripción del empleo

Naylor's Equestrian Llp is seeking a Store Colleague to help deliver an outstanding customer experience in a fast-paced retail environment. The role involves greeting customers, replenishing stock, maintaining displays, and supporting daily store operations.

You will work on the shop floor, use in-store technology, and collaborate with colleagues to ensure high presentation standards and excellent service. This position offers a minimum of 8 hours per week and opportunities for growth.

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