Part-Time Receptionist & Office Admin — Flexible 25h

Tamfol; Denbigh; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Company pension

On-site parking

Job summary

Tamfol is seeking a part-time receptionist and office administrator to join the Admin team in a remote location requiring driving access. You will welcome visitors, handle calls, process daily orders, manage EDI orders via Freeway Cloud, and resolve customer queries with attention to detail.

IT literacy with Excel and Microsoft 365 is essential. Welsh language skills are advantageous, and a driving licence with access to a vehicle is required due to the remote location.

Qualifications

• Customer service experience is required.
• Ability to process orders daily and accurately.
• IT skills with Microsoft 365 and Excel are essential.
• Knowledge of Xero is advantageous but training will be provided.

Responsibilities

• Greet visitors and manage sign-in procedures.
• Answer and direct telephone calls and inquiries.
• Process daily customer orders in the cloud system.
• Handle retail EDI orders via Freeway Cloud.
• Resolve customer queries and maintain ledgers/documents.
• Maintain guides and archive/shred documents as needed.
• Accept daily post and parcels and support admin tasks.

Skills

Customer service

Telephone etiquette

Microsoft 365

Excel

Xero (advantage)

Welsh language (advantage)

Driving license

Tools

Freeway Cloud

Job description

Tamfol is seeking a part-time receptionist and office administrator to join the Admin team in a remote location requiring driving access. You will welcome visitors, handle calls, process daily orders, manage EDI orders via Freeway Cloud, and resolve customer queries with attention to detail.

IT literacy with Excel and Microsoft 365 is essential. Welsh language skills are advantageous, and a driving licence with access to a vehicle is required due to the remote location.