Part-Time Medical Receptionist

Supertemps Limited; Conwy; On-site; GBP 17,000 - 21,000; Part time

Job summary

Supertemps Limited is seeking a part-time Medical Receptionist to join a supportive team in Conwy. You will be the first point of contact for customers, delivering a warm, professional welcome and handling enquiries, appointments and samples with accuracy.

The role requires strong reception and administration experience, confident IT skills (EMIS desirable), excellent communication, and a proactive, problem-solving mindset.

Qualifications

• Reception and administration experience in a busy customer-facing environment.
• Confident IT skills with ability to learn new systems quickly; EMIS experience desirable.
• Excellent communication skills and ability to deal with conflict calmly and professionally.
• Proactive, problem-solving mindset and ability to bring positivity to challenging situations.
• Strong organizational skills and ability to multitask.

Responsibilities

• Be the first contact for customers with a warm, professional welcome.
• Manage digital triage queries and support customers to use online systems.
• Handle enquiries, appointments, orders and samples efficiently and accurately.
• Provide administration support using internal software, Outlook, Teams and calendars daily.
• Maintain a calm, solution-focused approach and help resolve issues positively.

Skills

Reception experience

Administration

IT skills

EMIS experience

Communication

Organizational skills

Problem-solving

Tools

Microsoft Outlook

Microsoft Teams

Calendars

Job description

Looking to join a supportive organisation offering a competitive salary and the chance to make a real difference to the local community? Bring your strong reception and administration skills to a fast-paced organisation while being part of a supportive and forward-thinking team. In the Medical Receptionist role, you will:

• Act as the first point of contact for customers, providing a warm and professional welcoming service
• Manage digital triage queries and supporting customers to use new online systems
• Handle enquiries, appointments, orders and samples efficiently and accurately
• Provide administration support using internal software, Microsoft Outlook, Teams and Calendars daily
• Maintain a calm, solution-focused approach and helping resolve issues in a positive manner

To be successful, you will need:

• Previous reception and administration experience, ideally gained in a busy customer facing environment
• Confident IT skills with the ability to learn new systems quickly (EMIS experience highly desirable)
• Excellent communication skills and the ability to deal with conflict calmly and professionally
• A proactive, problem-solving mindset and the ability to bring positivity to challenging situations
• Strong organisational skills and the ability to multitask

This is a part time temporary role initially with potential to become permanent for the right person. You'll be working Monday & Friday. Shifts will fall between 8:00am and 6:30pm, with your exact working pattern varying depending on the rota.

The role is offering £13.30 per hour, plus weekly pay and holiday accrual, and you'll be office-based in Conwy.

If you are looking for a dynamic role where you can make a genuine impact from day one, we want to hear from you.