Part-time Receptionist Administrator

SeeMeHired; Leeds; Sur place; GBP 12 000 - 18 000; Temps partiel

Résumé du poste

Pennington Court Care Home in Leeds is seeking a Part-Time Receptionist / Administrator to welcome residents, families and visitors with a warm, professional approach. This role combines front-of-house duties with essential admin support to keep the home running smoothly.

You will answer calls, manage messages, maintain visitor logs and assist with resident records while coordinating with care, kitchen and maintenance teams.

Qualifications

• Articulate with strong written and verbal communication skills.
• Confident and professional telephone manner.
• Strong organizational skills and ability to prioritise tasks.
• Calm, patient and empathetic in high-pressure or emotional situations.
• Computer literate with Microsoft Office applications.

Responsabilités

• Front of House & Reception: warmly greet residents, visitors and professionals; manage calls and messages; maintain a tidy reception area.
• Administrative Support: handle mail, filing, photocopying and typing; maintain resident records and visitor logs; assist with staff admin tasks.
• Communication & Coordination: act as a polite contact for families and external agencies; ensure confidentiality and GDPR compliance.

Connaissances

Articulate

Telephone manner

Organised

Empathetic

Communication

Outils

Microsoft Office

Description du poste

We are seeking an articulate, welcoming, and organised Part-Time Receptionist / Administrator to join our team at Pennington Court Care Home. As the first point of contact for our residents, visitors, families, and professionals, you will play a key role in creating a warm, professional, and efficient environment.,

• Front of House & Reception:
  • Warmly greet and assist residents, family members, visitors, contractors, and health professionals.
  • Manage incoming phone calls promptly and professionally, directing queries or taking clear messages as needed.
  • Maintain a tidy, welcoming, and secure reception area.
• Administrative Support:
  • Perform general clerical and administrative tasks (e.g., mail handling, filing, photocopying, and typing correspondence).
  • Assist with maintaining resident records, visitor logs, and staff management administrative tasks.
  • Coordinate with internal departments (care staff, kitchen, maintenance) to pass on relevant information smoothly.
• Communication & Coordination:
  • Act as a polite, helpful, and empathetic point of contact for families and external agencies.
  • Maintain confidentiality and handle sensitive information in line with care home policies and GDPR.

This is a varied position combining front-of-house customer service with core administrative support. The ideal candidate will have a confident telephone manner, excellent communication skills, and the ability to remain calm and composed during busy periods.

Required

• Articulate with strong written and verbal communication skills.
• Confident and professional telephone manner.
• Strong organizational skills and ability to prioritize tasks in a busy environment.
• Ability to remain calm, patient, and empathetic, particularly during high-pressure or emotional situations.
• Computer literate (proficient with Microsoft Office / Outlook / Word).

Preferred

• Previous experience in a Front of House, Hospitality, or Care Home setting., A professional, reliable, pro-active and positive approach
• Good attention to detail and pride in maintaining high standards
• Ability to work independently and as part of a supportive team