ADMINISTRATION ASSISTANT

Cinnamon Care Collection; Warwick-on-Eden; On-site; GBP 11,000 - 12,000; Part time

Benefits offered by this job

Paid Breaks

Uniforms

Staff Meals

Nest Pension

Employee Assistance Programme

Care Workers Charity

Spice of Life Discount

Cycle Scheme

Eye Care

Refer a Friend Scheme

Reward Vouchers

Recognition Awards

Job summary

Cinnamon Care Collection is seeking an Administration Assistant/Receptionist to be the first point of contact at the home in Warwick. This part-time role involves 16 hours per week, includes alternate weekend work, and a strong focus on HR-related admin alongside reception duties.

The position offers paid breaks, uniforms, staff meals, pension, and other team benefits within a luxury care home setting. You’ll welcome visitors, handle calls, assist with recruitment tasks, and support the home

Qualifications

• Excellent customer service skills.
• IT literacy – competent with systems.
• Previous telephone experience.
• Professional telephone manner.
• Knowledge of general administration.
• Good communication skills.
• Neat and well presented.
• Excellent written and verbal English.

Responsibilities

• Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person’s identity is checked as far as reasonably practical
• Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
• In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties
• Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents
• Organise internal meetings and ensure that any requirements have actioned
• Coordinate the staff meal process as applicable to the individual home
• Respond to any emergency situations as requested by the home
• Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.

Skills

Excellent customer service

IT literacy

Telephone experience

Professional telephone manner

General administration

Good communication

Neat presentation

English proficiency

Job description

Administration Assistant/Receptionist

We are looking for a full-time Administration Assistant/Receptionist to be the first point of contact at the home.

Job Details

• Part Time
• Warwick, UK
• Posted 7 days ago
• 12.9812.98 GBP / Year
• £12.98 Per Hour Plus Company Benefits
• 16 Hours per week – Includes alternate weekend working

Company

A Top 20 Care Home Group 2026! Awarded ‘One of the UK’s Best Companies To Work For’ Oakley Grange is a luxurious residential and dementia care home based in Warwick offering state-of-the-art facilities, which include 66 large en‑suite bedrooms and 5 luxury care suites. The home also features luxurious lounges and dining rooms, an on‑site café bar, a cinema and a professional hair and beauty salon.

Benefits

Our team member benefits include:

• *Paid Breaks
• *Uniforms
• *Staff Meals
• *Nest Pension
• *Employee Assistance Programme
• *Care Workers Charity
• *‘Spice of Life’ – Discount Retail Scheme
• *Cycle Scheme
• *Eye Care
• *Refer a Friend Scheme
• *Reward Vouchers
• *Quarterly & Annual Company Recognition Awards

Main Responsibilities

• Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person’s identity is checked as far as reasonably practical
• Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
• In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties
• Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents
• Organise internal meetings and ensure that any requirements have actioned
• Coordinate the staff meal process as applicable to the individual home
• Respond to any emergency situations as requested by the home
• Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.

Person Specification

• Excellent customer service skills
• IT literacy – competent with the use of systems
• Previous telephone experience
• Professional telephone manner
• Knowledge of general administration
• Good communication skills
• Neat and well presented
• Excellent written and verbal English