Admin

Hartford Care Limited; Tudhoe; On-site; GBP 21,000 - 26,000; Full time

Job summary

Hartford Care Limited is seeking a friendly, organised Administrator to join our care home team in Tudhoe. You will provide essential administrative support to the management team, staff, residents and families, ensuring smooth day-to-day operations.

The ideal candidate will have strong communication, good IT skills (Word, Excel, email) and the ability to handle confidential information with discretion. This is an on-site role in a caring environment.

Qualifications

• Experience in general administration, preferably in care home or healthcare.
• Proficient with Word, Excel and email.
• Strong organisational skills and attention to detail.

Responsibilities

• Provide general administrative and reception support to the care home.
• Answer calls, respond to emails and welcome visitors professionally.
• Maintain resident records, staff files and confidential documents.
• Assist with staff rotas, timesheets and HR administration.
• Support management with reports, audits and compliance docs.
• Assist with invoicing, purchase orders and basic financial admin.
• Ensure records comply with GDPR and confidentiality.
• Communicate effectively with residents, relatives, staff and professionals.
• Help ensure the office runs smoothly and supports the home.

Skills

Communication skills

IT skills

Organisational skills

Attention to detail

Written and verbal communication

Prioritisation

Teamwork

Tools

Microsoft Word

Microsoft Excel

Outlook Email

Job description

We are looking for a friendly, organised and reliable Administrator to join our team at our care home. The successful candidate will play an important role in ensuring the smooth day-to-day running of the home, providing essential administrative support to the management team, staff, residents and their families.

We are looking for someone with excellent communication skills, a professional attitude and a genuine commitment to supporting high-quality care for our residents.

Key Responsibilities

• Provide general administrative and reception support to the care home.
• Answer telephone calls, respond to emails and welcome visitors professionally.
• Maintain accurate resident records, staff files and confidential documentation.
• Assist with staff rotas, timesheets and other HR-related administration.
• Support the management team with reports, audits and compliance documentation.
• Assist with invoicing, purchase orders and basic financial administration.
• Ensure records are maintained in line with GDPR and confidentiality requirements.
• Communicate effectively with residents, relatives, staff and external professionals.
• Help ensure the office runs efficiently and supports the smooth operation of the home.

The ideal candidate will have:

• Previous administrative experience, preferably within a care home or healthcare setting.
• Good IT skills, including Microsoft Word, Excel and email.
• Excellent organisational skills and attention to detail.
• Strong written and verbal communication skills.
• The ability to prioritise tasks and work independently as well as part of a team.
• A caring, patient and professional approach.
• A commitment to confidentiality and safeguarding., If you are an organised and motivated administrator who would like to contribute to a caring and supportive environment, we would love to hear from you.