Part Time Receptionist

NHS Scotland; Greenock; On-site; GBP 15,842,000 - 18,598,000; Part time

Job summary

Drs Hogan & Allen Greenock Health & Care Centre in Greenock invites applications for a PART TIME receptionist role (25 hours). You will be a key point of contact, handling patient signposting and day-to-day correspondence including prescription requests, with a strong emphasis on customer service.

The ideal candidate will work well in a team, be an excellent communicator, and be willing to cover holidays and absences. Knowledge of Emis and Docman is preferable; training will be provided.

Qualifications

• Excellent communicator with outstanding customer service skills.
• Experience in healthcare reception is desirable.
• Knowledge of Emis and Docman systems preferable (training provided).

Responsibilities

• Greet and signpost patients, guiding them to appropriate services.
• Handle day-to-day correspondence including prescription requests.
• Work well as part of a team and cover holidays/absences as needed.

Skills

Communication skills

Team collaboration

Customer service

Emis

Docman

Tools

Emis

Docman

Job description

Drs Hogan & AllenGreenock Health & Care CentreWellington StreetGreenock PA15 4NH

PART TIME RECEPTIONIST FOR 25 HOURS.

RESPONSIBILITIES TO INCLUDE:

Ability to work well as a team.

Patient signposting, guide patients to the appropriate services.

Handling and actioning day to day correspondence including prescription requests.

Must be flexible to cover holidays and absences.

Knowledge of Emis and Docman systems preferrable, however training will be provided.

We are looking for an excellent communicator with outstanding customer service skills.

- Urban Practice

Contract Type: Permanent

Posted On: 14/09/2026

Closing Date: 30/09/2026