Part-Time Property Concierge & Resident Experience

Greystar (International); Birmingham; On-site; GBP 20,000 - 25,000; Part time

Benefits offered by this job

Competitive pension

Healthcare

Holiday allowance

Job summary

A leading real estate company in Birmingham is seeking a part-time Customer Service Associate. This role involves providing exceptional resident living experiences, managing property-related tasks, and delivering comprehensive customer service. Candidates should possess strong customer service skills, proficiency in Microsoft Office, and excellent organizational abilities. Join a dynamic team dedicated to enhancing community experiences while ensuring compliance with health and safety standards.

Qualifications

• Proven experience in customer-facing roles.
• Understanding of UK Health and Safety requirements.
• Ability to act autonomously and make decisions.

Responsibilities

• Provide exceptional resident living support.
• Deliver comprehensive front-of-house customer service.
• Manage maintenance requests and administrative tasks.

Skills

Customer service skills

Proficient in Microsoft Office

Relationship-building skills

Organizational skills

Numerical skills

Education

Good level of general education

Tools

Databases

Booking systems

Job description

A leading real estate company in Birmingham is seeking a part-time Customer Service Associate. This role involves providing exceptional resident living experiences, managing property-related tasks, and delivering comprehensive customer service. Candidates should possess strong customer service skills, proficiency in Microsoft Office, and excellent organizational abilities. Join a dynamic team dedicated to enhancing community experiences while ensuring compliance with health and safety standards.