Part-time Post Office Assistant and Shop Supervisor

Oake & District Community Shop Limited; Oake; On-site; GBP 18,000 - 21,000; Part time

Job summary

Oake Community Shop is seeking a reliable Part-Time Post Office Assistant & Shop Supervisor to serve local customers and manage daily Post Office transactions while keeping the shop running smoothly.

The role requires flexibility to cover shifts, strong customer service, basic IT skills, and a willingness to lead volunteers within a friendly community setting.

Qualifications

• Strong literacy and numeracy skills.
• Confident with basic IT and Microsoft computer systems.
• Excellent customer service skills and a friendly community spirit.
• Flexibility to cover shifts during staff holidays or sickness is essential.
• Previous experience in a Post Office or banking setting would be a strong advantage but not essential.

Responsibilities

• Post Office Services: Handle postal transactions, foreign currency sales, banking services, and Amazon/DPD parcel processing.
• Shop Operations: Manage and order stock as necessary, pricing stock, check in/out newspapers and magazines, and complete daily till cashing-up, opening and closing shop.
• Team Leadership: Support and guide our fantastic shop volunteers.

Skills

Customer service

Literacy

Numeracy

IT basics

Microsoft Office

Team leadership

Tools

Microsoft Office

Job description

Part-Time Post Office Assistant & Shop Supervisor

Pay: £13.70 per hour

Hours: Average 17.5 hours per week (3-week revolving rota, including 1 in 3 Saturday mornings)

Contract: Part-time

Location: In-store at Oake Community Shop, TA4 1JA

About the Role: We are looking for a reliable, friendly, and detail-oriented Post Office Assistant & Shop Supervisor to join our valued community enterprise. You will play a key role in serving our loyal local customers, managing daily Post Office transactions, and keeping the shop running smoothly.

Key Responsibilities

• Post Office Services: Handle postal transactions, foreign currency sales, banking services, and Amazon/DPD parcel processing.
• Shop Operations: Manage and order stock as necessary, pricing stock, check in/out newspapers and magazines, and complete daily till cashing-up, opening and closing shop.
• Team Leadership: Support and guide our fantastic shop volunteers.

What We Are Looking For

• Strong literacy and numeracy skills.
• Confident with basic IT and Microsoft computer systems.
• Excellent customer service skills and a friendly community spirit.
• Flexibility to cover shifts during staff holidays or sickness is essential.
• Previous experience in a Post Office or banking setting would be a strong advantage but not essential.