Part-Time Patient Services Coordinator

Derby Road Practice; England; Presencial; GBP 5600 - 6900; A tiempo parcial

Descripción de la vacante

Derby Road Practice is seeking a Medical Receptionist for approximately 12 hours per week. The role focuses on reception duties, managing the appointment system, and supporting the multidisciplinary team within a friendly environment.

The position requires excellent communication and organisational skills, with duties including greeting patients, handling calls, processing appointments, and assisting with general administrative tasks during practice hours.

Formación

• Some experience would be preferred but not essential.
• Duties include greeting and directing patients and managing appointments.
• Able to provide general support to the multidisciplinary team.

Responsabilidades

• Maintain and monitor the practice appointment system.
• Process personal, telephone and e-requests for appointments.
• Answer incoming calls and direct requests appropriately.
• Signpost patients to the correct service.
• Train and deliver document workflow.
• Handle repeat prescription requests and ensure ready for collection within 72 hours.
• Initiate contact with patients, team members and external agencies.
• Read code data on Systm1.
• Conduct administration regarding E-consults.
• Photocopy documents as required.
• Data entry for registrations and patient information.
• Input data into patient records as necessary.
• Direct requests to the Business Manager.
• Manage queries efficiently.
• Carry out system searches as requested.
• Maintain a clean and tidy working area.
• Monitor reception area and notice boards.
• Support clinical staff with general tasks.

Conocimientos

Reception duties

Appointment system

Data entry

Communication

Herramientas

Systm1

Descripción del empleo

Derby Road Practice is seeking a Medical Receptionist for approximately 12 hours per week. The role focuses on reception duties, managing the appointment system, and supporting the multidisciplinary team within a friendly environment.

The position requires excellent communication and organisational skills, with duties including greeting patients, handling calls, processing appointments, and assisting with general administrative tasks during practice hours.