Part-Time Medical Receptionist & Admin Assistant

West Suffolk Clinical Commissioning Group; Colchester; Hybrid; GBP 11,000 - 14,000; Full time

Benefits offered by this job

Competitive salary

Job summary

Mil Road Surgery is seeking a friendly, organised Receptionist/Administrator to join our busy reception team, covering both Mill Road and Bluebell Surgery. The role is 25.5 hours across four days: Tue 1:30pm–6:30pm, Wed 8:00am–2:00pm, Thu 1:30pm–6:30pm, Fri 8:00am–6:30pm with occasional overtime.

You will be the first point of contact for patients, handle calls and online enquiries, book appointments, and liaise with healthcare staff.

Qualifications

• Welcoming patients and visitors in a professional manner
• Strong IT and administration skills with a high level of accuracy
• Ability to work calmly in a busy environment
• Previous medical receptionist experience is an advantage, although full training will be given for the right candidate

Responsibilities

• Welcoming patients and visitors in a professional manner
• Answering the telephone and responding to online enquiries
• Liaising with other healthcare professionals in a pleasant manner
• Booking and amending appointments
• The ability to work under pressure and prioritise a busy workload

Skills

Customer service

Reception/administration

IT skills

Communication

Confidentiality

Team player

Tools

Microsoft Office

Telephone system

Appointment scheduling

Job description

Mil Road Surgery is seeking a friendly, organised Receptionist/Administrator to join our busy reception team, covering both Mill Road and Bluebell Surgery. The role is 25.5 hours across four days: Tue 1:30pm–6:30pm, Wed 8:00am–2:00pm, Thu 1:30pm–6:30pm, Fri 8:00am–6:30pm with occasional overtime.

You will be the first point of contact for patients, handle calls and online enquiries, book appointments, and liaise with healthcare staff.