Part-Time Patient Services Administrator (Front Desk)

Partnering Health Ltd; United Kingdom; Remote; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Bike2Work Scheme

DSE Eye Tests and Spectacles

Employee Assistance Program - 24 hour

Employee Recognition

Family Friendly Policy

Long Service Award

Menopause Support

NHS Discount - Blue Light Card

Paid Sick Pay

Professional Development

Workplace Savings and Low Interest

Job summary

Partnering Health Group (PHL) is seeking a friendly Receptionist to join East Barnwell Health Centre. You will be the first point of contact for patients, handling check-ins, booking, and general front-desk duties with empathy and professionalism.

We value reliability and flexibility. The role is 19.5 hours per week, offering a supportive environment, opportunities to work with a multidisciplinary team, and a commitment to delivering great patient care.

Qualifications

• Relevant Reception / Customer Service or administration experience
• Must be confident, multitask, work independently without supervision
• Sensitivity and empathy with people from different backgrounds
• Ability to communicate effectively and demonstrate empathy when dealing with patients and multidisciplinary team
• Ability to use Microsoft office or other databases
• Previous experience of Adastra would be desirable but not essential

Responsibilities

• Monitor the electronic booking system and liaise with Reception Supervisor/Service Delivery Manager with any workload concerns
• Book patients in on arrival
• Ensure medical equipment and drug boxes are appropriately logged and returned to stock cupboard
• Perform Receptionist duties as required by the Reception Supervisor/Service Delivery Manager and to ensure efficient systems are in place for the maintenance of all records in accordance with Statutory and Company procedures

Skills

Reception experience

Customer service

Empathy

Multitasking

Effective communication

Independent

Microsoft Office

Adastra

Tools

Microsoft Office

Adastra

Job description

Partnering Health Group (PHL) is seeking a friendly Receptionist to join East Barnwell Health Centre. You will be the first point of contact for patients, handling check-ins, booking, and general front-desk duties with empathy and professionalism.

We value reliability and flexibility. The role is 19.5 hours per week, offering a supportive environment, opportunities to work with a multidisciplinary team, and a commitment to delivering great patient care.