Outpatient Reception & Admin Assistant (Part-Time)

Dorset HealthCare University NHS Foundation Trust; Poole; On-site; GBP 8,000 - 10,000; Part time

Job summary

Poole Healthcare Centre in Poole is recruiting an administrator on a 15‑hour per week basis to support the busy reception and clinical teams. You will handle telephone queries, book appointments, download referrals, manage post and electronic medical records, and contribute to a friendly patient experience.

The role requires high organisation, excellent communication and a commitment to customer-focused service. DBS check is required; visa sponsorship is not available.

Qualifications

• High organisational skills and excellent communication.
• Strong commitment to delivering a customer-focused service.
• Ability to manage multiple and diverse work streams in a busy department.
• DBS check required; visa sponsorship not available.
• Right to work in the UK without sponsorship.

Responsibilities

• Answer telephone queries and arrange appointments.
• Download referrals and manage post.
• Handle patient/hospital correspondence and data input.
• Provide administrative support to the clinical team and cover reception.

Skills

Administrative skills

Communication skills

Data entry

Customer service

Reception duties

Tools

Electronic medical records

Job description

Poole Healthcare Centre in Poole is recruiting an administrator on a 15‑hour per week basis to support the busy reception and clinical teams. You will handle telephone queries, book appointments, download referrals, manage post and electronic medical records, and contribute to a friendly patient experience.

The role requires high organisation, excellent communication and a commitment to customer-focused service. DBS check is required; visa sponsorship is not available.