Part-Time Patient Receptionist & Admin (NHS Pension Eligible)

Parkview Surgery; Uxbridge; On-site; GBP 6,800 - 9,600; Part time

Benefits offered by this job

NHS Pension Scheme

Job summary

Parkview Surgery in Uxbridge is seeking a friendly Receptionist/Administrator for 16.5 hours per week. The role combines welcoming patients with handling telephone enquiries, appointment bookings and simple prescription processing, plus daily admin tasks.

You will maintain patient records with care using EMIS Web and Docman, ensure confidentiality, and support the smooth running of the practice. You should be an enthusiastic, approachable communicator who stays calm, listens carefully and

Qualifications

• Excellent interpersonal skills and calm, helpful manner.
• Strong organisational abilities and attention to detail.
• Confidentiality and data protection awareness.
• Good listening and clear communication with patients.
• Ability to adapt to changing priorities and tasks.

Responsibilities

• Manage patient reception with kindness and professionalism.
• Handle telephone enquiries, book appointments and process prescriptions.
• Update patient records and handle clinical documents.
• Work across reception and admin tasks to support the practice.
• Maintain confidentiality and follow practice policies.

Skills

Patient communication

Organised

Empathy

Teamwork

Adaptability

Tools

EMIS Web

Docman

Job description

Parkview Surgery in Uxbridge is seeking a friendly Receptionist/Administrator for 16.5 hours per week. The role combines welcoming patients with handling telephone enquiries, appointment bookings and simple prescription processing, plus daily admin tasks.

You will maintain patient records with care using EMIS Web and Docman, ensure confidentiality, and support the smooth running of the practice. You should be an enthusiastic, approachable communicator who stays calm, listens carefully and