Healthcare Receptionist - Patient Services Front Desk (Part-Time)

Dorset HealthCare; Poole; On-site; GBP 12,000 - 18,000; Part time

Job summary

Dorset HealthCare is seeking a reliable receptionist to join our administration team at Poole Community Health Clinic. The role involves being the first point of contact for patients, relatives and clinical staff, handling inquiries by phone, face to face and email, and supporting efficient service delivery.

This part-time post is 15 hours per week. You will need excellent organisational and communication skills, the ability to work under pressure, maintain confidentiality and manage varied

Qualifications

• Excellent organisational and communication skills.
• Ability to handle varied administrative duties and IT systems.
• Respect patient confidentiality.

Responsibilities

• Provide information to patients, staff, carers & relatives by telephone, face to face or written in a tactful and courteous manner.
• Liaise with the public and teams to organise and deliver a safe and efficient office system.
• Support sound patient care and ensure timely returns of information.

Skills

Organisational skills

Communication skills

Customer service

Calm under pressure

Confidentiality

IT systems

Tools

IT systems

Job description

Dorset HealthCare is seeking a reliable receptionist to join our administration team at Poole Community Health Clinic. The role involves being the first point of contact for patients, relatives and clinical staff, handling inquiries by phone, face to face and email, and supporting efficient service delivery.

This part-time post is 15 hours per week. You will need excellent organisational and communication skills, the ability to work under pressure, maintain confidentiality and manage varied