Part-Time Patient Care Coordinator

NHS Jobs; Ixworth; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

NHS Conntributory Pension

5 weeks annual leave pro rata

Job summary

Ixworth Surgery is seeking a Medical Receptionist to provide a caring, friendly, and efficient service as the main contact point for patients. You will coordinate with doctors and the Primary Health Care Team to ensure smooth daily operations.

The role requires handling appointment systems, patient registration, and basic billing. Part-time 15 hours per week with a supportive team and a modern practice environment.

Qualifications

• Excellent communication skills both face to face and on the phone.
• Ability to use judgement, resourcefulness and tact.
• Excellent keyboard and PC skills with basic IT literacy.
• Previous administrative experience preferred but not essential.

Responsibilities

• Manage the appointment system and waiting area flow.
• Take and relay messages; log call times and details.
• Register new patients and explain practice procedures.
• Collect payments for private services and issue receipts.
• Provide information and assist patients with inquiries and visits.

Skills

Excellent communication

Keyboard skills

PC knowledge

Flexible approach

Tools

Microsoft Word

Office software

Job description

Ixworth Surgery is seeking a Medical Receptionist to provide a caring, friendly, and efficient service as the main contact point for patients. You will coordinate with doctors and the Primary Health Care Team to ensure smooth daily operations.

The role requires handling appointment systems, patient registration, and basic billing. Part-time 15 hours per week with a supportive team and a modern practice environment.