Part-Time Medical Receptionist — Patient‑Centered Care

Church View Surgery; Devon and Torbay; On-site; GBP 12,000 - 18,000; Part time

Job summary

Church View Surgery in Devon is seeking a friendly, professional Medical Receptionist to join our busy practice team. You will be the first point of contact for patients, visitors and healthcare professionals, delivering excellent customer service and a professional reception service.

The role combines reception and admin duties, including managing appointments with SystmOne, responding to enquiries and signingpost to services.

Qualifications

• Experience in reception or healthcare environment is advantageous; full training provided.
• Excellent communication and organisational skills; able to work calmly under pressure.

Responsibilities

• Greet patients and visitors and respond to enquiries.
• Book, amend and cancel appointments using SystmOne.
• Maintain accurate patient records and manage correspondence.
• Support clinicians and general practice admin tasks.
• Ensure confidentiality and data protection compliance.

Skills

Customer service

Communication skills

Organisational skills

Teamwork

Calm under pressure

Tools

SystmOne

SystmConnect

Job description

Church View Surgery in Devon is seeking a friendly, professional Medical Receptionist to join our busy practice team. You will be the first point of contact for patients, visitors and healthcare professionals, delivering excellent customer service and a professional reception service.

The role combines reception and admin duties, including managing appointments with SystmOne, responding to enquiries and signingpost to services.