Part-Time Office Administrator & Customer Liaison

Accomplice Limited; Canterbury, London Borough of Bromley; On-site; GBP 28,000 - 31,000; Part time

Benefits offered by this job

Flexible hours

Friendly team environment

Growth opportunities

Job summary

Accomplice Limited in Canterbury is seeking a capable part-time administrator to join a busy local moving company. You will be the first point of contact for customers, handle enquiries, quotes and follow-ups, and keep customer records up to date in our CRM.

This role is 16–20 hours per week, Monday to Thursday (9am start) with potential to add Friday. You’ll need a friendly phone manner, organisational skills and the ability to work independently as part of a small team.

Qualifications

• Experience in administration or customer service is preferred.
• Strong phone manner and communication skills.
• Ability to follow up leads and manage customer records.

Responsibilities

• Answer incoming calls and customer enquiries.
• Follow up new leads, quotes and outstanding enquiries.
• Explain services and guide customers to the next steps.
• Maintain up-to-date customer records in the CRM.
• Support with emails, calendars, appointments and general office tasks.

Skills

Administration

Customer service

Phone skills

CRM experience

Tools

CRM software

Job description

Accomplice Limited in Canterbury is seeking a capable part-time administrator to join a busy local moving company. You will be the first point of contact for customers, handle enquiries, quotes and follow-ups, and keep customer records up to date in our CRM.

This role is 16–20 hours per week, Monday to Thursday (9am start) with potential to add Friday. You’ll need a friendly phone manner, organisational skills and the ability to work independently as part of a small team.