Part-Time NHS Receptionist & Admin Clerk (Urmston)

Transformation Unit; Manchester; Hybrid; GBP 23,000 - 28,000; Part time

Job summary

Manchester University NHS Foundation Trust in Manchester is seeking a receptionist/clerical officer to support the Contraception, Sexual Health & HIV Department at Urmston Clinic. The role is 18 hours per week, on a fixed-term 12‑month contract, with a pro rata salary of £25,272 per year.

The post requires strong communication, good computer literacy and a flexible team player who can cover sickness and annual leave while maintaining an efficient administrative service.

Qualifications

• GCSE standard of education plus experience dealing with patients or customers.
• Good level of computer literacy.
• Flexible team player with ability to cover sickness/leave.

Responsibilities

• Greet visitors at reception and ascertain their requirements.
• Clarify demographics for patient contacts and update systems.
• Enter attendances and outcomes onto INFORM in the identified timescales.
• Book appointments and update attendances.
• Maintain the reception and waiting area.
• Answer telephone calls courteously and liaise with departments.
• Arrange interpreter requests and maintain confidentiality.
• Work flexibly across the service as required.

Skills

Communication skills

Computer literacy

Team player

Customer/patient service

Education

GCSE English & Maths

Tools

Microsoft Office

NHS IT systems

Job description

Manchester University NHS Foundation Trust in Manchester is seeking a receptionist/clerical officer to support the Contraception, Sexual Health & HIV Department at Urmston Clinic. The role is 18 hours per week, on a fixed-term 12‑month contract, with a pro rata salary of £25,272 per year.

The post requires strong communication, good computer literacy and a flexible team player who can cover sickness and annual leave while maintaining an efficient administrative service.