Part-Time Healthcare Receptionist & Admin Clerk

East Lancashire Hospitals NHS Trust; Burnley; On-site; GBP 18,000 - 24,000; Part time

Job summary

East Lancashire Hospitals NHS Trust is recruiting a part-time Receptionist/Clerical Officer for the Community Administration Team at St Peter's Primary Health Care Centre, Burnley. You will provide general enquiry and reception services, operate the switchboard and manage patient appointments with EMIS/CERNER, in a professional and confidential manner.

The role offers in-house training, supervision and support, with scope to cover other Trust sites as needed and a commitment to excellent patient

Qualifications

• Provide general enquiry and reception service for patients, visitors and staff.
• Operate the switchboard and transfer calls to health care professionals.
• Maintain accurate data entry for appointments and referrals in EMIS/CERNER.

Responsibilities

• Answer queries at the switchboard and direct to the appropriate staff.
• Book patient appointments over the phone, by post or face to face.
• Print daily appointment lists and manage appointment matrices.
• Enter referrals and appointments in EMIS; verify data accuracy.
• Handle incoming/outgoing mail, stationery, and basic admin duties.
• Support health professionals with photocopying, filing and typing.

Skills

EMIS/CERNER

Microsoft Office

Tools

EMIS/CERNER

Microsoft Office

Job description

East Lancashire Hospitals NHS Trust is recruiting a part-time Receptionist/Clerical Officer for the Community Administration Team at St Peter's Primary Health Care Centre, Burnley. You will provide general enquiry and reception services, operate the switchboard and manage patient appointments with EMIS/CERNER, in a professional and confidential manner.

The role offers in-house training, supervision and support, with scope to cover other Trust sites as needed and a commitment to excellent patient