Patient Receptionist - FTC: Welcoming Admin & Scheduling

Practice Plus Group; Plymouth; On-site; GBP 21,000 - 25,000; Full time

Job summary

Practice Plus Group is seeking a Patient Receptionist on a 6 Month Fixed Term Contract for our Plymouth hospital. You will be the first point of contact for patients and visitors, helping with check-in, appointments, and general enquiries, while ensuring smooth reception operations.

The role runs Monday to Friday with specific shift patterns and requires excellent communication and administrative skills. Join a busy Administration team dedicated to safe and efficient patient care, with

Qualifications

• The right fit Patient Receptionist will come from a very similar background carrying out effective administration tasks relating to patients or a large customer base.
• You will be an effective communicator at all levels, able to ensure that all communications with patients is in a professional and courteous manner, which endorses the patient centred approach of the team.
• You will have strong administration experience with good IT skills able to pick up new systems easily.

Responsibilities

• Meeting and greeting patients and visitors at reception, checking in with necessary paperwork/ID and guiding them to their meeting.
• Answering calls from patients, GP surgeries and hospital departments about appointments, admissions and referrals, or general enquiries.
• Using the internal clinical system daily to record attendance and DNA in accordance with procedures.
• Open/close reception per procedures and manage mail and car parking passes as part of daily duties.
• Support the wider admin function during busy periods or staff shortages.

Job description

Practice Plus Group is seeking a Patient Receptionist on a 6 Month Fixed Term Contract for our Plymouth hospital. You will be the first point of contact for patients and visitors, helping with check-in, appointments, and general enquiries, while ensuring smooth reception operations.

The role runs Monday to Friday with specific shift patterns and requires excellent communication and administrative skills. Join a busy Administration team dedicated to safe and efficient patient care, with