Medical Receptionist

EJ Connect Limited; Telford; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Free Parking

Potential for permanent position

Job summary

EJ Connect Limited is seeking a friendly Medical Receptionist for a GP surgery in Telford. This 10-hour-per-week role covers Tuesday 1pm-6pm and Friday 1pm-6pm.

You will greet visitors, answer calls, register new patients and educate them on booking options, while maintaining patient confidentiality and supporting a busy front desk. Ideal candidates will have EMIS experience, strong administrative and IT skills, and an outgoing personality.

Qualifications

• Previous work in a fast-paced environment is essential.
• Knowledge and experience of EMIS are required.
• Outgoing, friendly personality with a desire to meet new people.
• Ability to build rapport quickly and effectively.
• Ability to stay calm under pressure and multitask in a busy setting.
• Willingness to adapt to changing working practices in a busy medical environment.
• Good administrative, IT and keyboard skills.

Responsibilities

• Greet all visitors in a professional and friendly manner.
• Answer incoming phone calls, transfer calls or handle requests appropriately.
• Register new patients promptly and educate them on booking options.
• Identify patient needs through appropriate questioning.
• Maintain high standards of patient confidentiality.
• Carry out general office duties.
• Maintain a clean, tidy and effective work area.

Skills

EMIS

Customer service

Administrative skills

IT skills

Time management

Tools

EMIS

Job description

Medical Receptionist

• GP Surgery
• Telford
• 10 hours per week
• Tuesday 1pm - 6pm
• Friday 1pm - 6pm
• EMIS surgery
• Immediate start available

The Role Of The Medical Receptionist Will Be Too

• Greet all visitors in a professional and friendly manner
• Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
• Register new patients in a timely manner, educating them on the practice booking options
• Identify and understand patient needs and requirements, through appropriate questioning
• Maintain high standards of patient confidentiality.
• Carry out all necessary general office duties
• Maintain a clean, tidy, effective working area at all times

The Suitable Medical Receptionist will:

• Have previous work history in a similar fast paced environment
• Possess knowledge and experience of EMIS
• Demonstrate an outgoing, friendly personality with a desire to meet new people
• Have the ability to build rapport quickly and effectively
• Have the ability to stay calm under pressure and to be able to multi-task in a similar environment
• Demonstrate a willingness to adapt to the changing working practices of a busy medical environment
• Have good administrative, IT and keyboard skills

The Successful Medical Receptionist Will Receive

• Support and guidance from a friendly and professional team
• Free Parking
• Potential opportunity for a permanent position