Part-Time Medical Receptionist — Customer-Focused Front Desk Pro

Supertemps Limited; Conwy; On-site; GBP 17,000 - 21,000; Part time

Job summary

Supertemps Limited is seeking a part-time Medical Receptionist to join a supportive team in Conwy. You will be the first point of contact for customers, delivering a warm, professional welcome and handling enquiries, appointments and samples with accuracy.

The role requires strong reception and administration experience, confident IT skills (EMIS desirable), excellent communication, and a proactive, problem-solving mindset.

Qualifications

• Reception and administration experience in a busy customer-facing environment.
• Confident IT skills with ability to learn new systems quickly; EMIS experience desirable.
• Excellent communication skills and ability to deal with conflict calmly and professionally.
• Proactive, problem-solving mindset and ability to bring positivity to challenging situations.
• Strong organizational skills and ability to multitask.

Responsibilities

• Be the first contact for customers with a warm, professional welcome.
• Manage digital triage queries and support customers to use online systems.
• Handle enquiries, appointments, orders and samples efficiently and accurately.
• Provide administration support using internal software, Outlook, Teams and calendars daily.
• Maintain a calm, solution-focused approach and help resolve issues positively.

Skills

Reception experience

Administration

IT skills

EMIS experience

Communication

Organizational skills

Problem-solving

Tools

Microsoft Outlook

Microsoft Teams

Calendars

Job description

Supertemps Limited is seeking a part-time Medical Receptionist to join a supportive team in Conwy. You will be the first point of contact for customers, delivering a warm, professional welcome and handling enquiries, appointments and samples with accuracy.

The role requires strong reception and administration experience, confident IT skills (EMIS desirable), excellent communication, and a proactive, problem-solving mindset.