Medical Receptionist

Adecco; Macclesfield; On-site; GBP 17,000 - 19,000; Full time

Job summary

A Medical Receptionist role in Macclesfield is available through Adecco. This is a full-time temporary position initially for 3 months, with potential to extend up to 6 months. The role involves front-dine reception, patient check-ins, and administration in a busy healthcare setting.

You will handle calls, bookings, and patient records with confidentiality, and work closely with clinicians to maintain a welcoming front desk environment. Experience in medical reception is preferred.

Qualifications

• Previous reception/administration or medical reception experience preferred.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to prioritise workload.

Responsibilities

• Greeting patients and visitors in a professional and friendly manner.
• Checking patients in for appointments and updating patient records where required.
• Providing directions and general assistance to patients and visitors.
• Managing incoming telephone calls and responding to enquiries.
• Booking, amending and cancelling appointments.
• Ensuring patient information is handled confidentially at all times.
• Maintaining accurate records and updating databases as required.
• Managing reception and waiting areas to ensure a welcoming and professional environment.
• Liaising with clinicians and other healthcare professionals.
• Undertaking general administrative and reception duties to support the wider team.

Skills

Customer service

Organisation

Microsoft Office

Tools

Internal computer systems

Job description

Medical Receptionist

Location: Macclesfield

Contract: Temporary, initially 3 months (potential to extend up to 6 months)

Hours: Full Time, Monday to Friday, 08:30 - 17:00

Pay Rate: £12.71 - £13.50 per hour (dependent on experience)

Overview

We are currently recruiting for a Medical Receptionist to join a busy healthcare setting in Macclesfield. This is a full-time temporary position initially for 3 months, with the possibility of extension up to 6 months for the right candidate.

This is a front-facing role requiring excellent customer service, strong organisational skills, and the ability to work effectively within a fast-paced environment.

Key Responsibilities

• Greeting patients and visitors in a professional and friendly manner.
• Checking patients in for appointments and updating patient records where required.
• Providing directions and general assistance to patients and visitors.
• Managing incoming telephone calls and responding to enquiries.
• Booking, amending and cancelling appointments.
• Ensuring patient information is handled confidentially at all times.
• Maintaining accurate records and updating databases as required.
• Managing reception and waiting areas to ensure a welcoming and professional environment.
• Liaising with clinicians and other healthcare professionals.
• Undertaking general administrative and reception duties to support the wider team.

Person Specification

• Previous reception, administration, customer service, or medical reception experience preferred.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to prioritise workload.
• Confident using Microsoft Office and internal computer systems.
• Professional, approachable, and patient-focused.
• Ability to work efficiently in a busy environment.
• High level of discretion and confidentiality.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.