Part-Time Medical Receptionist & Admin Pro

NHS Jobs; Greater London; On-site; GBP 17,000 - 19,000; Part time

Job summary

NHS Jobs is seeking a part-time receptionist/administrator to join a small, friendly team in Greater London. The role requires excellent communication, a calm approach under pressure, and the ability to multitask across reception and admin duties.

The post involves morning shifts (8:00am) and/or late evenings (8:00pm), with holiday cover as needed. Proficiency with EMIS is preferred, or the ability to adapt to new software systems quickly.

Responsibilities

• Reception: Welcoming patients and visitors; answering calls, emails and online consultations; booking appointments via EMIS, directing to the correct clinician.
• Admin: Recalling patients for vital appointments; scanning and filing documents via Docman10 into patient records; supporting clinicians on workflow.
• General: Open/secure premises; handle queries from doctors and staff; adhere to admin protocols and flexible to cover colleagues.
• Quality: Support CQCs and quality work; alert team to issues and risks; help improve team performance and patient care.
• Equality and Diversity: Uphold patient rights and privacy; be welcoming, non-judgmental and respectful.
• Health & Safety: Promote safety; follow infection control; maintain tidy, hazard-free work areas.
• Flexibility: Cover holidays and occasional longer hours; accept variable days/shifts as needed.

Job description

NHS Jobs is seeking a part-time receptionist/administrator to join a small, friendly team in Greater London. The role requires excellent communication, a calm approach under pressure, and the ability to multitask across reception and admin duties.

The post involves morning shifts (8:00am) and/or late evenings (8:00pm), with holiday cover as needed. Proficiency with EMIS is preferred, or the ability to adapt to new software systems quickly.