Part-Time Luxury Retail Supervisor

PVH Corp.; Oxford; On-site; GBP 25,000 - 32,000; Full time

Job summary

PVH Corp. is seeking a Store Supervisor for its premium Tommy Hilfiger/Tommy Jeans stores in the UK. The role focuses on delivering exceptional customer service, leading a team, and driving sales in a fast-paced fashion retail environment.

You will manage daily store operations, communicate promotions, and ensure consistent training and adherence to brand standards. A strong leadership presence and customer-centric attitude are essential.

Qualifications

• Previous track record in supervisory or specialist roles within premium or luxury brands.
• Experience in managing people and resolving conflicts.
• Effective communication and relationship-building skills.
• Team player with ability to give constructive feedback.

Responsibilities

• Ensure efficient shop floor operation to maximize service, sales and profitability.
• Support management in personnel, product, merchandising and processes.
• Participate in weekly management and staff meetings.
• Clearly communicate promotions to staff and customers.
• Drive shop floor sales and exceed targets through team motivation.
• Foster a positive store experience with fair treatment of customers and colleagues.
• Assist in delivering business strategy and ensure proper staff training on product knowledge.
• Meet company standards for personal sales, budgets, and transactions per hour.
• Perform manager-on-duty duties and store opening/closing tasks.
• Maintain customer relationships and build repeat business through attentive service.
• Oversee door-to-floor visuals and back-room merchandising for consistency.
• Collaborate with management to develop a talent pool for key roles.

Skills

Supervisory experience

People management

Communication

Team leadership

Change adaptation

Customer service focus

Job description

PVH Corp. is seeking a Store Supervisor for its premium Tommy Hilfiger/Tommy Jeans stores in the UK. The role focuses on delivering exceptional customer service, leading a team, and driving sales in a fast-paced fashion retail environment.

You will manage daily store operations, communicate promotions, and ensure consistent training and adherence to brand standards. A strong leadership presence and customer-centric attitude are essential.