Luxury Retail Supervisor: Inspire the Store Experience

PVH Corp.; Manchester; Presencial; GBP 21.000 - 28.000; Jornada completa

Descripción de la vacante

PVH Corp. in Manchester is seeking a Shop Supervisor for a fixed term contract to lead the Tommy Hilfiger store floor and inspire the team to deliver exceptional customer experiences.

You will coach staff, execute merchandising directives, and ensure standards are met across service, visual execution, and commercial targets. Previous luxury-brand supervision, strong communication, and a proactive mindset are essential.

Formación

• Experience in a supervisory or specialist role within a premium or luxury brand.
• Strong communication and interpersonal skills with the ability to resolve conflicts.
• Proven ability to lead a team and drive sales and service excellence.
• Comfortable working in a fast-paced retail environment and adapting to change.

Responsabilidades

• Ensure efficient shop floor operations to deliver high levels of customer service, sales and profit.
• Support management in personnel, product, merchandising and store processes.
• Lead weekly staff meetings and communicate promotions and standards clearly.
• Drive floor sales and achieve targets by motivating the team and delivering a superior store journey.
• Maintain consistent training on product knowledge and store maintenance and uphold PVH standards.

Conocimientos

People management

Communication

Team leadership

Customer service

Descripción del empleo

PVH Corp. in Manchester is seeking a Shop Supervisor for a fixed term contract to lead the Tommy Hilfiger store floor and inspire the team to deliver exceptional customer experiences.

You will coach staff, execute merchandising directives, and ensure standards are met across service, visual execution, and commercial targets. Previous luxury-brand supervision, strong communication, and a proactive mindset are essential.