Luxury Retail Supervisor - Lead Stellar Store Experience

PVH Corp.; Greater London; On-site; GBP 26,000 - 34,000; Full time

Job summary

PVH Corp. is seeking a Shop Supervisor for our London stores to lead by example and drive an exceptional customer experience across the Tommy Hilfiger and TOMMY JEANS brands. You will motivate teams, manage floor operations and ensure high shop standards while delivering strong sales results.

Experience in premium/luxury retail, people management, and a proactive, flexible approach are essential to thrive in a fast‑paced, evolving fashion environment.

Qualifications

• Previous track record of supervisory or specialist roles within a premium or luxury brand.
• Proven ability to lead teams and deliver excellent store standards.
• Strong communication and interpersonal skills with customers and colleagues.

Responsibilities

• Ensure efficient shop floor operations and top customer service.
• Support management in personnel, merchandising, and store processes.
• Lead staff briefings and communicate promotions and targets.
• Drive sales, motivate the team, and deliver an exceptional store journey.
• Maintain consistent training on product knowledge and visual standards.
• Manage opening/closing, and store operations as manager-on-duty.

Skills

People management

Retail experience

Communication skills

Team leadership

Job description

PVH Corp. is seeking a Shop Supervisor for our London stores to lead by example and drive an exceptional customer experience across the Tommy Hilfiger and TOMMY JEANS brands. You will motivate teams, manage floor operations and ensure high shop standards while delivering strong sales results.

Experience in premium/luxury retail, people management, and a proactive, flexible approach are essential to thrive in a fast‑paced, evolving fashion environment.