Luxury Store Supervisor: Lead Elite Customer Experience

PVH Corp.; Tewkesbury; On-site; GBP 22,000 - 28,000; Full time

Job summary

PVH Corp. in the United Kingdom seeks a Stores Supervisor for its premium TOMMY HILFIGER and CALVIN KLEIN brands. You will lead by example on the shop floor, deliver outstanding customer service, and drive sales while upholding brand standards.

You will manage a small team, coordinate merchandising, participate in weekly meetings, and ensure a welcoming store experience that reflects PVH’s values and the two brands' lifestyle image.

Qualifications

• Experience supervising teams in premium or luxury brands.
• Proven ability to manage people and resolve conflicts.
• Excellent communication and collaboration to drive store performance.
• Ability to train staff on product knowledge and store standards.

Responsibilities

• Ensure the efficient running of the shop floor, achieving high levels of customer service and sales.
• Support management in personnel, product & merchandising, and store processes.
• Participate in weekly management meetings and staff meetings.
• Communicate clearly with staff about promotions and visual merchandising directives.
• Drive shop floor sales and uphold brand standards across Tommy Hilfiger and Calvin Klein.

Skills

Supervisory experience

People management

Customer service orientation

Communication skills

Job description

PVH Corp. in the United Kingdom seeks a Stores Supervisor for its premium TOMMY HILFIGER and CALVIN KLEIN brands. You will lead by example on the shop floor, deliver outstanding customer service, and drive sales while upholding brand standards.

You will manage a small team, coordinate merchandising, participate in weekly meetings, and ensure a welcoming store experience that reflects PVH’s values and the two brands' lifestyle image.