Part-Time Library & Digital Services Assistant

Bracknell Forest Council; Bracknell; On-site; GBP 17,000 - 18,000; Part time

Benefits offered by this job

25 days annual leave

Local government pension scheme

Training & development opportunities

Professional subscription reimbursed

Employee Assistance Programme (EAP)

Job summary

Bracknell Forest Council is seeking a customer-focused Library Assistant to join Bracknell Library and work across the borough’s libraries. The role supports information services, manages self-service processes, and contributes to events and displays.

You will be part of a small team delivering library services with a focus on excellent customer experience, digital access, and community engagement.

Qualifications

• Customer-focused candidate with ICT skills.
• Ability to travel between Bracknell Forest libraries.
• Flexibility to work across multiple branches.
• Willingness to work varied hours including weekends.

Responsibilities

• Provide high-quality information service to the public in person, by phone, and by email.
• Assist customers with issuing, returning and renewing items using self-service kiosks.
• Lead and support events and activities for various age groups.
• Create and update monthly stock displays and maintain collections.
• Support volunteers across branches and contribute to a positive team environment.

Skills

Customer service

ICT skills

Flexibility

Communication

Tools

Self-service kiosks

Job description

Bracknell Forest Council is seeking a customer-focused Library Assistant to join Bracknell Library and work across the borough’s libraries. The role supports information services, manages self-service processes, and contributes to events and displays.

You will be part of a small team delivering library services with a focus on excellent customer experience, digital access, and community engagement.