Library Services Assistant — Reading, IT & Events (Part-Time)

Leicestershire County Council; Broughton Astley; On-site; GBP 27,000 - 28,000; Part time

Job summary

Leicestershire County Council is seeking a Library Services Assistant to join the team at Broughton Astley Library. You will help customers access information, support IT use, shelve materials and run library events to encourage reading and digital resources.

The role requires a passion for reading, strong customer service and the ability to work both in a team and independently. Part-time hours, permanent contract, with flexible working considered.

Qualifications

• Interest in reading, learning and culture.
• Experience with digital technology or ITQ level 2 qualification or equivalent practical experience.
• Commitment to delivering high level of customer service.
• Ability to deliver events, tasters and sessions.
• Good literacy and numeracy skills.
• Able to work in a team and on own initiative.
• Ability to meet deadlines.

Responsibilities

• Provide a high quality, welcoming library service to all customers.
• Assist users to find information and resources and use IT systems.
• Shelve, display books and materials and manage library displays.
• Deliver library events and tasters, including sessions for under 5s.
• Promote reading and the service’s digital offer (e-books and online resources).

Skills

Customer service

Communication

Teamwork

Time management

Literacy/Numeracy

Education

ECDL/ITQ Level 2

Job description

Leicestershire County Council is seeking a Library Services Assistant to join the team at Broughton Astley Library. You will help customers access information, support IT use, shelve materials and run library events to encourage reading and digital resources.

The role requires a passion for reading, strong customer service and the ability to work both in a team and independently. Part-time hours, permanent contract, with flexible working considered.