Library Assistant

Leicestershire County Council; Broughton Astley; On-site; GBP 27,000 - 28,000; Part time

Job summary

Leicestershire County Council is seeking a Library Services Assistant to join the team at Broughton Astley Library. You will help customers access information, support IT use, shelve materials and run library events to encourage reading and digital resources.

The role requires a passion for reading, strong customer service and the ability to work both in a team and independently. Part-time hours, permanent contract, with flexible working considered.

Qualifications

• Interest in reading, learning and culture.
• Experience with digital technology or ITQ level 2 qualification or equivalent practical experience.
• Commitment to delivering high level of customer service.
• Ability to deliver events, tasters and sessions.
• Good literacy and numeracy skills.
• Able to work in a team and on own initiative.
• Ability to meet deadlines.

Responsibilities

• Provide a high quality, welcoming library service to all customers.
• Assist users to find information and resources and use IT systems.
• Shelve, display books and materials and manage library displays.
• Deliver library events and tasters, including sessions for under 5s.
• Promote reading and the service’s digital offer (e-books and online resources).

Skills

Customer service

Communication

Teamwork

Time management

Literacy/Numeracy

Education

ECDL/ITQ Level 2

Job description

Job Description

Organisation: Leicestershire County Council

Work Location: Broughton Astley Library, Main St, Broughton Astley, Leicester LE9 6RD

Salary: £26,853 - £27,282 per annum (pro rata for part-time)

Working Hours: 14.25hrs - Monday 10am-1pm | Tuesday 1.30pm-5pm | Thursday 1.45pm-4pm | Friday 9.45am-1pm | Alternate Saturdays 9.30am-2pm

Contract Type: Permanent

Closing Date: 30th September 2026

Microsoft Teams interview - 14th October 2026

If successful from your Teams interview, you will be invited to an in-person interview.

In person interview - date TBC

Do you love reading and want to share this passion with others? Do you enjoy providing excellent customer service? If so, why not consider becoming a Library Services Assistant.

About The Role

As a Library Services Assistant, you will work as part of a team responsible for providing a high quality, welcoming, and efficient library service to all customers. You will support library users to find the information and resources they need, assist them to use IT systems, shelve and display books and other materials, and deliver library events such as IT tasters and sessions for under 5’s. You will also be required to promote customer choice and enjoyment in reading, and the service’s digital offer including e-books and online reference resources.

About You

To apply for this post, you must:

• Have an interest in reading, learning and culture.
• Have experience of, and an interest in, digital technology including an ECDL or ITQ level 2 qualification or equivalent practical experience.
• Understand the importance of delivering a high level of customer service.
• Have excellent written and verbal communication skills and the ability to deliver events, activities, and taster sessions.
• Have good literacy and numeracy skills to undertake the duties of the role.
• Be able to work as part of a team and on your own initiative.
• Have good time management skills and the ability to work to deadlines.

We’d also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer .

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For More Information Or An Informal Discussion, Please Contact

Katie WIncott, Library Supervisor

Email: [e-mail]

About Us

About Leicestershire County Council

At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone.

Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.

Benefits

For further information on what it’s like to work for us and the benefits we offer, please refer to the following:

Our Recruitment Process

Our Organisational Values

Our Employee Benefits

Working for Us