Library Assistant (Part-time 24.5 Hours per week)

Bracknell Forest Council; Bracknell; On-site; GBP 17,000 - 18,000; Part time

Benefits offered by this job

25 days annual leave

Local government pension scheme

Training & development opportunities

Professional subscription reimbursed

Employee Assistance Programme (EAP)

Job summary

Bracknell Forest Council is seeking a customer-focused Library Assistant to join Bracknell Library and work across the borough’s libraries. The role supports information services, manages self-service processes, and contributes to events and displays.

You will be part of a small team delivering library services with a focus on excellent customer experience, digital access, and community engagement.

Qualifications

• Customer-focused candidate with ICT skills.
• Ability to travel between Bracknell Forest libraries.
• Flexibility to work across multiple branches.
• Willingness to work varied hours including weekends.

Responsibilities

• Provide high-quality information service to the public in person, by phone, and by email.
• Assist customers with issuing, returning and renewing items using self-service kiosks.
• Lead and support events and activities for various age groups.
• Create and update monthly stock displays and maintain collections.
• Support volunteers across branches and contribute to a positive team environment.

Skills

Customer service

ICT skills

Flexibility

Communication

Tools

Self-service kiosks

Job description

£17,458-£18,275 per year for 24.5 hours per week inclusive of London Weighting plus enhanced pay for Saturdays (FTE £26,367 - £27,600 per year inclusive of London Weighting)

Location:

Contract:

Permanent

Working Pattern:

Hours:

24.5 hours per week.

DBS Check:

Closing Date:

11/10/2026 at 23:59

Reference:

CM/26/344618

Help shape the future ofBracknell Forest Librariesas we continue to develop our libraries into vibrant community hubs that provide greater opportunities and support for local residents.

About you…

We are seeking an enthusiastic and customer-focused individual who can quickly build positive relationships, demonstrate patience and understanding and make a valuable contribution to our team.

You will be confident, motivated and resilient, with a genuine passion for delivering excellent customer service. You will have strong ICT skills and the ability to support the council’s digital transformation ambitions, helping customers access services and information in an increasingly digital environment.

Flexibility is essential, as you will be required to work across any of the Bracknell Forest libraries. Lone working is a regular requirement of the post and may occur frequently, in line with operational needs.

You will work an average of 24.5 hours per week working two Saturdays out of three, with Wednesdays off each week. Your ‘home’ library will be Bracknell Library, but you will work across all libraries in the borough. You must be able to work flexibly and travel between branches.

As a rough guide, the hours of work will be approximately as follows:

Week 1

Monday 9.00am – 5.00pm Bracknell or another location as required

Tuesday 1.00pm – 5.00pm Crowthorne or another location as required

5.15pm – 7.10pm Sandhurst or another location as required

Wednesday Day off

Thursday 1.00pm - 5.10pm Sandhurst or another location as required

Friday 2.00pm – 5.10pm Sandhurst or another location as required

Saturday 9:00am - 4.00pm Bracknell or another location as required

Week 2

Monday 9.00am – 5.00pm Bracknell or another location as required

Tuesday 1.00pm – 5.00pm Crowthorne or another location as required

5.15pm – 7.10pm Sandhurst or another location as required

Wednesday Day off

Thursday 1.00pm - 5.10pm Sandhurst or another location as required

Friday 2.00pm – 5.10pm Sandhurst or another location as required

Saturday Day off

Week 3

Monday 9.00am – 5.00pm Bracknell or another location as required

Tuesday 1.00pm – 5.00pm Crowthorne or another location as required

5.15pm – 7.10pm Sandhurst or another location as required

Wednesday Day off

Thursday 1.00pm - 5.10pm Sandhurst or another location as required

Friday 2.00pm – 5.10pm Sandhurst or another location as required

Saturday 9:00am - 4.00pm Bracknell or another location as required

About the team…

This is an exciting opportunity to joinBracknell Forest Librariesat a time of growth and development, as we continue to transform our libraries into welcoming community hubs that support and connect local residents.

You will become part of a dedicated team delivering our core library services alongside a diverse and engaging programme of events and activities, ensuring an excellent experience for all customers.

• Provide a high quality service to the public through answering information enquiries in person, by telephone, and via email.
• Assist customers to issue, return and renew items of stock using the self-service kiosks.
• Assist in the organisation and promotion of events and activities and to lead these, as required, for a cross section of age groups.
• Create and update monthly stock displays, while maintaining collections by identifying and removing low-demand stock using monthly reports.
• Support volunteers allocated to branches, assisting with their training and helping them to feel part of the team.
• 25 days* annual leave increasing to 28 days* after 3 years’ continuous service, with the opportunity to buy up to 10 and sell up to 5 days*..
• Local government pension scheme, with life insurance cover.
• Reimbursement of one annual professional subscription/registration.
• Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits. (Terms and Conditions apply)
• Career development through internal and external training opportunities.
• Enhanced maternity, paternity, adoption and fostering leave.
• Employee Assistance Programme (EAP) to support your health and wellbeing
• Inclusive and social working environment with a variety of staff networks and a sports and social club.

At Bracknell Forest Council our values define who we are and what is important to us.Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities.We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.

Disability confident and inclusive recruitment...

Bracknell Forest Council is proud to be a Disability Confident Leader and an inclusive employer. This means that if you tell us on your application form that you have a disability, are an armed forces veteran or are a care leaver, you will be guaranteed an interview if you meet the essential criteria outlined in the person specification.

Interview date

Interviews will be held on Thursday 22 nd October 2026

Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.

We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.

Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.

Want to ask us a question?

For an informal discussion or to ask any questions about this role, please contact:

Caroline Rashbrook, Library Services Operations Manager – 07468709398

or

Sharon Sandford, Library Services Operations Manager – 07825208163

Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment. All successful candidates for this role will be subject to a DBS (Disclosure & Barring Service) check as part of our pre-employment checks process.

We can only accept applications from candidates currently residing in the UK.

Please note that this particular role is part-time and therefore does not meet the minimum requirements for sponsorship under current UK Visas and Immigration regulations. As such, we are unable to offer sponsorship for this position.

Bracknell Forest Council – Working for Equality. We welcome applications from all sections of the community.