Part-Time Housing & Wellbeing Support Assistant

ExtraCare Charitable Trust; Warley Wigorn; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

33 Days Annual Leave (FTE) Pro Rata

Job summary

ExtraCare Charitable Trust is recruiting for a part-time Housing Support Assistant based at Hagley Road Retirement Village. The role supports residents, helps with settling in, and responds to tenancy issues while maintaining daily wellbeing monitoring.

The successful candidate will have housing or support services experience, strong administrative skills, and a friendly, empathetic manner to build relationships with residents who have varying needs.

Qualifications

• Experience in housing or support services
• Proven ability to advise and guide vulnerable people
• Strong administrative skills and attention to detail
• Excellent comms and customer service

Responsibilities

• Showing potential residents around the Village/apartments.
• Helping to settle in residents to their new home.
• Responding to tenancy or lease issues that may arise.
• Ensure that residents' wellbeing is monitored daily.
• Ensure that residents thrive within a retirement setting.
• Carry out resident visits and participate in community meetings.
• Work collaboratively with other teams to meet resident needs.

Skills

Administrative skills

Empathy

Customer service

Guidance & information

Job description

ExtraCare Charitable Trust is recruiting for a part-time Housing Support Assistant based at Hagley Road Retirement Village. The role supports residents, helps with settling in, and responds to tenancy issues while maintaining daily wellbeing monitoring.

The successful candidate will have housing or support services experience, strong administrative skills, and a friendly, empathetic manner to build relationships with residents who have varying needs.