Part-Time Hospital Appointments Clerk

South Tees; Northallerton; Presencial; GBP 23.000 - 28.000; A tiempo parcial

Descripción de la vacante

South Tees Hospitals NHS Foundation Trust in Northallerton invites applicants for an Administrative Assistant (Appointments Clerk) at Friarage Hospital. This 12-month, part-time post sits in Corporate Services Band 2 and works 22.5 hours weekly (8:30–17:00 Wed–Fri).

The role involves handling calls, processing referrals using telephone and electronic systems, maintaining data security under the Data Protection Act, and providing high-quality customer service within a busy outpatient environment.

Formación

• Knowledge of office and outlook, including word, excel, powerpoint, email & internet.
• Excellent communication and interpersonal skills.
• Understanding of clerical processes.
• Efficient and accurate word processing skills.

Responsabilidades

• Handle patient and trust appointment enquiries via telephone and electronic systems.
• Process referrals and queries following referral processes.
• Maintain confidentiality and adhere to Data Protection Act.

Conocimientos

Excellent communication

Fast-paced admin

Customer service

Microsoft Office

Educación

GCSEs A-C or equivalent

NVQ 2 in Business Administration

Herramientas

Microsoft Office

Descripción del empleo

South Tees Hospitals NHS Foundation Trust in Northallerton invites applicants for an Administrative Assistant (Appointments Clerk) at Friarage Hospital. This 12-month, part-time post sits in Corporate Services Band 2 and works 22.5 hours weekly (8:30–17:00 Wed–Fri).

The role involves handling calls, processing referrals using telephone and electronic systems, maintaining data security under the Data Protection Act, and providing high-quality customer service within a busy outpatient environment.