Administration Assistant - Radiology Appointments

SOUTH TEES HOSPITALS NHS FOUNDATION TRUST; Tees Valley; On-site; GBP 21,000 - 24,000; Full time

Job summary

South Tees Hospitals NHS Foundation Trust is seeking a Radiology booking clerk on a temporary basis in the Radiology department. The role includes processing and appointing outpatient and inpatient referrals and requires excellent verbal communication to handle telephone queries in a calm, professional manner.

The position operates on a 7-day working week with potential collaboration across the Tees Valley and across sites within the University Hospitals Tees framework.

Qualifications

• Excellent verbal communication skills and the ability to handle telephone queries calmly and professionally.

Responsibilities

• Process and appoint outpatient and inpatient referrals.
• Work on a 7-day rota as part of the Radiology booking team.
• Be prepared for collaborative working across Tees Valley as required.

Skills

Verbal communication

Telephone handling

Job description

An exciting opportunity has arisen within the Radiology department at South Tees Hospitals NHS Foundation Trust for a Radiology booking clerk.

A Temporary post is available to join our team, due to an expansion of the service,

The role will incorporate a 7-day working week.

This post is part of the collaborative initiative of the Community Diagnostic Hub program. Although the successful candidate will be employed by South Tees Foundation Trust (STHFT), there may be an expectation of collaborative working across the Tees Valley in the future should the need be required, however this role is primarily for STHFT radiology services, and the successful candidate will join the rota for STHFT. Successful candidates will be an employee of South Tees Hospitals NHS Foundation Trust and managed as per the governance arrangements currently in place for Radiology and the organisation'., Main duties will include the processing and appointing of outpatient and Inpatient referrals.

You must have excellent verbal communication skills and deal with telephone queries in a calm professional manner.

We are looking for enthusiastic people to join our team where our purpose is to deliver seamless, high quality, safe healthcare for all.

South Tees Hospitals NHS Foundation Trust is already nationally recognised as one of the leading healthcare providers in England for the quality of our services. The Trust has a designated regional major trauma centre, with a 24-hour acute admissions unit and specialised services in cancer, neurosciences, spinal injuries, cardiology and renal medicine., South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.

Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.