Part-Time Guest Experience Specialist

Retirement Villages Group Ltd; Rugby; Presencial; GBP 7800 - 11 000; Tempo parcial

Resumo da oferta

Lime Tree Retirement Village, operated by Retirement Villages Group Ltd, is seeking a friendly Hospitality Assistant for a part-time role (15 hours per week) in Rugby. You will deliver food, beverage and retail services to RVG standards, ensuring a warm welcome for residents, visitors and customers, while maintaining a clean, safe environment.

You will be part of a village team, helping to meet hospitality needs, handle enquiries, and contribute to service improvements and revenue targets.

Qualificações

• Job-related experience desirable but not essential
• Up to 1 year of general work experience delivering to standard

Responsabilidades

• Deliver food, beverage and retail services to RVG standards
• Provide residents and visitors with a warm and professional welcome
• Handle enquiries, issues and complaints courteously and efficiently
• Work effectively as part of the village team to deliver high-quality service
• Contribute ideas for improving menus, services, and operational processes
• Support the achievement of food and beverage revenue targets using established systems and processes
• Maintain and update personal skills, accreditations, and knowledge of industry best practices

Conhecimentos

Customer service

Teamwork

Organisation

Positive attitude

Learning mindset

Formação académica

General work experience (desirable)

Hospitality experience (desirable)

Descrição da oferta de emprego

Lime Tree Retirement Village, operated by Retirement Villages Group Ltd, is seeking a friendly Hospitality Assistant for a part-time role (15 hours per week) in Rugby. You will deliver food, beverage and retail services to RVG standards, ensuring a warm welcome for residents, visitors and customers, while maintaining a clean, safe environment.

You will be part of a village team, helping to meet hospitality needs, handle enquiries, and contribute to service improvements and revenue targets.