Part-Time GP Receptionist & Admin (Multisite)

Salford Medical Centre; Salford; On-site; GBP 11,000 - 14,000; Part time

Benefits offered by this job

5 weeks annual leave (pro-rata)

Uniform provided

Extensive training

Job summary

Salford Medical Centre is recruiting a part-time Receptionist/Administrator to join the Reception & Administration team. You will work 25 hours over 5 days across both sites and handle appointments, calls, mail, and basic patient administration.

The successful candidate will be organised, polite and a good communicator with IT proficiency. Training is provided in-house, with no prior GP practice experience required.

Qualifications

• GCSE level or equivalent.
• GCSE Mathematics & English (C or above).
• AMSPAR Receptionists Qualification.
• NVQ Level 2 in Health and Social Care.
• Experience of working with the general public.
• Experience of administrative duties.
• Experience of working in a health care setting.

Responsibilities

• Maintaining and monitoring the practice appointment system.
• Process personal, telephone and e-requests for appointments.
• Answer incoming phone calls and transfer or address requests.
• Signpost patients to the correct service.
• Process incoming and outgoing mail.
• Initiate contact with and respond to requests from patients, team and external agencies.
• Process referrals to external agencies via ERS.
• Process calling letters on request.
• Process all DNA letters per policy.
• Readcode data on EMIS.
• Photocopy documentation as required.
• File and store records as required.
• Data entry of new and temporary registrations and patient information.
• Input data into patient health records as required.
• Scan patient documents and attach to records.
• Manage queries and carry out system searches as requested.
• Maintain a clean, tidy working area.
• Monitor reception area and notice boards.
• Support clinical staff with general tasks.
• Manage repeat prescriptions accurately and efficiently.

Skills

Communication skills

Telephone manner

Office software

Time management

Interpersonal skills

Teamwork

Autonomy

Problem solving

Policy adherence

Education

GCSE level or equivalent

GCSE Maths & English (C+ or above)

AMSPAR Receptionists Qualification

NVQ Level 2 in Health and Social Care

Tools

Outlook

Office

EMIS

Docman10

Ardens

Accurx

Job description

Salford Medical Centre is recruiting a part-time Receptionist/Administrator to join the Reception & Administration team. You will work 25 hours over 5 days across both sites and handle appointments, calls, mail, and basic patient administration.

The successful candidate will be organised, polite and a good communicator with IT proficiency. Training is provided in-house, with no prior GP practice experience required.