Part-Time Fuel Sales Admin | Customer-Focused Sales Support

Carrs Billington Agriculture; New Galloway; On-site; GBP 11,000 - 14,000; Part time

Job summary

Carr's Billington Agriculture is seeking a Fuel Sales Administrator to support fuel and lubricant sales across our Dumfries depot. The role is 20 hours per week, Monday to Friday, offering part-time hours in a busy customer-focused team.

You will handle telesales inquiries, process orders, and analyse sales data to help reach targets while coordinating with drivers and the finance team to ensure smooth deliveries and account handling.

Qualifications

• Proven experience in customer service and communication.
• Adaptability and flexibility in a busy environment.
• Proactive problem solving.
• Attention to detail and accuracy (order processing, compliance).
• Numerical and financial awareness.
• Confident in handling calls from prospecting to closing.
• Comfortable working in a small, collaborative team.
• Time management and organisational skills.
• Strong understanding of the sales process and product benefits.
• Resilience and persistence in sales, especially outbound calls.
• Excellent analytical and interpersonal skills with a passion for sales and service.
• Ability to maintain long-term customer relationships.

Responsibilities

• Deliver high-quality customer service for inbound and outbound telesales, resolving issues on first contact.
• Proactively contact past, current and potential customers to convert calls into sales.
• Manage daily administrative tasks including order processing, quotations and query resolution.
• Analyse sales data to meet or exceed performance targets.
• Liaise with Fuels planner and drivers to ensure timely and accurate fuel deliveries.
• Work with the finance team to resolve account queries and support credit applications.
• Adhere to Company and Group policies and procedures, including Safety, Health and Environmental.
• Ensure compliance with relevant legislation and codes of practice.

Skills

Customer service

Adaptability

Problem solving

Attention to detail

Numerical skills

Sales process

Time management

Team collaboration

Interpersonal skills

Relationship building

Tools

Microsoft Dynamics 365

CRM systems

MS Office

Job description

Carr's Billington Agriculture is seeking a Fuel Sales Administrator to support fuel and lubricant sales across our Dumfries depot. The role is 20 hours per week, Monday to Friday, offering part-time hours in a busy customer-focused team.

You will handle telesales inquiries, process orders, and analyse sales data to help reach targets while coordinating with drivers and the finance team to ensure smooth deliveries and account handling.