Fuel Sales Specialist - Part-Time (20h)

Carrs Billington Agriculture (Sales) Ltd.; Dumfries; On-site; GBP 12,000 - 16,000; Part time

Benefits offered by this job

Annual salary reviews

25 days annual leave

Employee Assistance Programme

Sick pay entitlement

Staff discount

Cycle to work

Pension scheme

Life assurance options

Job summary

Carr's Billington Agriculture is seeking a fuel sales administrator at our Dumfries depot. You will provide efficient admin support, upsell where appropriate, and deliver excellent customer service to rural and agricultural customers.

The role is 20 hours per week, spread across Monday to Friday, offering a flexible part-time opportunity in a busy, customer-focused team. A proactive, detail‑oriented approach and strong communication are essential.

Qualifications

• Proven experience in customer service and communication.
• Adaptability and flexibility in a busy environment.
• Proactive problem solving and attention to detail.
• Strong numerical and financial awareness.
• Confident handling calls from prospecting to closing.

Responsibilities

• Deliver inbound/outbound telesales customer service; resolve issues on first contact.
• Proactively contact past, current, and potential customers to convert calls into sales.
• Manage daily administrative tasks including order processing, quotations, and query resolution.
• Analyse sales data to meet or exceed performance targets.
• Liaise with Fuels planner and drivers for timely deliveries.
• Work with the finance team to resolve account queries and support credit applications.
• Adhere to company policies including Safety, Health and Environment.
• Ensure compliance with relevant legislation and codes of practice.

Skills

Customer service

Communication

Adaptability

Problem solving

Attention to detail

Numerical awareness

Sales process knowledge

Time management

Team collaboration

Tools

Microsoft Dynamics 365

CRM systems

MS Office

Job description

Carr's Billington Agriculture is seeking a fuel sales administrator at our Dumfries depot. You will provide efficient admin support, upsell where appropriate, and deliver excellent customer service to rural and agricultural customers.

The role is 20 hours per week, spread across Monday to Friday, offering a flexible part-time opportunity in a busy, customer-focused team. A proactive, detail‑oriented approach and strong communication are essential.