Part-Time Front Desk & Visitor Experience Specialist

Mitie Group plc.; Medham; On-site; GBP 1,240,000 - 1,791,000; Part time

Benefits offered by this job

Competitive Salary

Job summary

Mitie Group plc. is seeking a part-time receptionist to provide a professional, welcoming service to visitors and colleagues. You will manage reception duties, switchboard, bookings and travel arrangements in a corporate office environment.

The role requires strong communication, multi-tasking, and the ability to work both independently and as part of a team. SIA license is desirable but not essential.

Qualifications

• Strong written and verbal communication skills.
• Competent in Microsoft Office applications (Outlook, Word, Excel).
• Experience in reception, hospitality, customer service or administration.
• Knowledge of desk booking systems is advantageous but not essential.
• Ability to work independently and as part of a team.
• Experience handling multiple priorities in a busy environment.

Responsibilities

• Act as the central point of contact for clients, visitors, contractors and service providers.
• Manage reception duties: visitor registration, security passes and travel arrangements.
• Operate the switchboard, answer calls promptly and direct enquiries.
• Manage shared inboxes and respond to emails professionally.
• Coordinate meeting room, desk and collaboration space bookings.
• Arrange taxis, shuttle services and travel tickets and enquiries.
• Handle guest and customer enquiries, resolving issues or escalating as needed.
• Process and maintain records, databases and electronic filing systems.
• Manage incoming and outgoing post, couriers and related admin processes.
• Support audit activities through documentation preparation.

Skills

Written communication

Verbal communication

Microsoft Office

Organisation

Multi-tasking

Teamwork

Independent working

Tools

Outlook

Word

Excel

Job description

Mitie Group plc. is seeking a part-time receptionist to provide a professional, welcoming service to visitors and colleagues. You will manage reception duties, switchboard, bookings and travel arrangements in a corporate office environment.

The role requires strong communication, multi-tasking, and the ability to work both independently and as part of a team. SIA license is desirable but not essential.