Part-Time Front Desk & Resident Services Assistant

Ritz Recruitment Ltd; Birmingham; Vor Ort; GBP 15.000 - 21.000; Teilzeit

Zusammenfassung

Ritz Recruitment Ltd is seeking a Part Time Customer Service Assistant for a busy student accommodation site in Birmingham (B19). The role involves welcoming residents, handling enquiries and providing friendly, professional support at the front desk.

You will need excellent communication, a proactive attitude, and confidence using Microsoft Office. The position starts immediately, with weekday shifts Mon to Wed.

Qualifikationen

• Experience in busy customer service, reception, or student accommodation.
• Excellent communication and interpersonal skills.
• Proficient with Microsoft Office and basic IT systems.

Aufgaben

• Be the first point of contact for residents and visitors at the front desk.
• Handle enquiries via phone, email, and in person.
• Maintain records and manage shift handovers.
• Assist with queries, payments, and parcel deliveries.
• Prepare and tidy communal areas and support resident events.
• Respond to incidents and follow health and safety procedures.
• Log maintenance requests and perform general admin duties.

Kenntnisse

Customer service

Reception

Office IT

Communication

Organised

Tools

Microsoft Office

Jobbeschreibung

Ritz Recruitment Ltd is seeking a Part Time Customer Service Assistant for a busy student accommodation site in Birmingham (B19). The role involves welcoming residents, handling enquiries and providing friendly, professional support at the front desk.

You will need excellent communication, a proactive attitude, and confidence using Microsoft Office. The position starts immediately, with weekday shifts Mon to Wed.