Part-Time Front Desk & Guest Services Coordinator

Amicacare; Plymouth; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Cycle to work scheme

Pension

Eyecare vouchers (VDU)

Employee Assistance Programme (EAP)

Monthly employee recognition

Long service awards

Friendly and supportive environment

Refer a friend bonus £200

Job summary

Amica Care Trust is recruiting a part-time Receptionist to join our team in Plymouth. This 24-hour-per-week role is offered on a Fixed-Term contract for 3 months, with weekend shifts on a rota basis.

You will be the first point of contact for visitors, manage phones and provide a welcoming reception service at the home. You'll support residents and colleagues, handle enquiries, bookings and administer records in line with company procedures.

Qualifications

• Previous reception or customer service experience.
• Proficient IT skills, including MS Office.
• Friendly, professional communication and teamwork.
• Willingness to work weekends as part of rota.

Responsibilities

• Greet visitors and direct them to the appropriate person.
• Provide a welcoming reception and assist customers and visitors.
• Record visitor details in the visitor book and notify the appropriate staff.
• Manage telephone calls promptly and professionally.
• Support management of visitors to the home.
• Assist Home Manager with recruitment tasks, including interview bookings.
• Perform secretarial/clerical duties ensuring records meet procedures.

Skills

Reception experience

Customer service

IT skills

Tools

Microsoft Office

Job description

Amica Care Trust is recruiting a part-time Receptionist to join our team in Plymouth. This 24-hour-per-week role is offered on a Fixed-Term contract for 3 months, with weekend shifts on a rota basis.

You will be the first point of contact for visitors, manage phones and provide a welcoming reception service at the home. You'll support residents and colleagues, handle enquiries, bookings and administer records in line with company procedures.