Part-Time Receptionist - Warm Front Desk at Care Home

Hallmark Care Homes; United Kingdom; Remote; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Free uniform

Free Blue Light Card

Joining bonus (some homes)

Refer a Friend – up to £1000

Job summary

Hallmark Luxury Care Homes is looking for a friendly receptionist to join our big-hearted team. You’ll be the first point of contact for residents, families and visitors, ensuring a warm, professional atmosphere across shifts from 9:00am to 5:00pm.

The role offers 15 hours per week on a flexible rota covering 7 days, with opportunities to develop in a values-driven family business that prides itself on compassionate care and excellent customer service.

Qualifications

• Compassionate and empathetic with a genuine interest in caring for others.
• Excellent communicators who engage with residents, families and colleagues.
• Team players who contribute positively to the work environment.
• Willing to undertake training and development opportunities.
• Experienced in reception with front‑of‑house service.

Responsibilities

• Welcoming visitors and presenting a friendly, professional image of the home, greeting all visitors with warmth and efficiency.
• Provide Administrative Support to the Business Administrator and assist the Customer Relationship Manager with sales enquiries and home tours.
• Manage mail for residents and ensure daily postal duties are completed.
• Coordinate training within the home to keep team up to date with courses and development opportunities.

Skills

Compassionate & empathetic

Excellent communication

Team player

Willing to training & development

Customer-focused

Ethical & values-driven

Job description

Hallmark Luxury Care Homes is looking for a friendly receptionist to join our big-hearted team. You’ll be the first point of contact for residents, families and visitors, ensuring a warm, professional atmosphere across shifts from 9:00am to 5:00pm.

The role offers 15 hours per week on a flexible rota covering 7 days, with opportunities to develop in a values-driven family business that prides itself on compassionate care and excellent customer service.