Part-Time Front Desk & Customer Services Assistant

UCS College Group; Taunton; On-site; GBP 12,000 - 18,000; Part time

Job summary

UCS College Group in Taunton is seeking a reliable Customer Services Assistant to join our Reception team on a part-time basis. You will be the first point of contact for students, staff, visitors and contractors, handling enquiries with professionalism and discretion.

This role requires clear communication across multiple channels, the ability to work both independently and as part of a wider team, and the confidence to escalate issues when needed to ensure campus operations run smoothly.

Responsibilities

• Greet visitors and respond to enquiries at the reception desk
• Direct calls and emails to the appropriate teams
• Keep the reception area welcoming, tidy and secure

Job description

UCS College Group in Taunton is seeking a reliable Customer Services Assistant to join our Reception team on a part-time basis. You will be the first point of contact for students, staff, visitors and contractors, handling enquiries with professionalism and discretion.

This role requires clear communication across multiple channels, the ability to work both independently and as part of a wider team, and the confidence to escalate issues when needed to ensure campus operations run smoothly.