Front Desk & Student Support Assistant (Part-Time)

UCS College Group; Taunton; On-site; GBP 6,700 - 8,200; Part time

Job summary

UCS College Group is seeking a reliable Customer Services Assistant to join the Reception team on a part-time basis, working 11 hours per week. The role is based at the Taunton campus in the United Kingdom and pays £12.93 per hour, equating to £24,938 FTE.

The post involves handling enquiries from students, staff, visitors and contractors and delivering a professional, welcoming service in line with college policies.

Qualifications

• Reliable, customer-focused
• Professional, discreet and resilient
• Ability to handle multiple channels of communication

Responsibilities

• Provide first point of contact for students, staff, visitors and contractors.
• Handle enquiries in line with College policies and procedures.
• Maintain a calm, approachable presence and escalate issues as needed.

Skills

Customer service

Communication

Problem solving

Job description

UCS College Group is seeking a reliable Customer Services Assistant to join the Reception team on a part-time basis, working 11 hours per week. The role is based at the Taunton campus in the United Kingdom and pays £12.93 per hour, equating to £24,938 FTE.

The post involves handling enquiries from students, staff, visitors and contractors and delivering a professional, welcoming service in line with college policies.