Part-Time Front Desk Administrator (NHS)

Tewv; Tees Valley; Hybrid; GBP 18,000 - 23,000; Part time

Job summary

Tees Esk and Wear Valleys NHS Foundation Trust is seeking a friendly part-time Administrator - Receptionist to join the front-of-house team at Woodside Resource Centre, an older persons community mental health service.

The role involves greeting service users and visitors, handling queries by phone and email, and performing a range of admin tasks including calendar updates, visitor logs, and mail handling in a supportive NHS setting.

Qualifications

• BTEC Diploma/Level 2 qualification in relevant field OR equivalent experience, OR willingness to work towards Level 3 in Business and Administration.
• Level 2 literacy/numeracy or GCSEs in Maths/English to be fully competent in the role.
• Experience of data inputting and general office duties.

Responsibilities

• Greet service users, carers, staff and visitors; answer queries via telephone and email.
• Perform admin tasks, update calendars, maintain visitor logs, issue access cards, manage post and calls, photocopying, scanning, and ensure information in the reception area is displayed and updated.

Skills

Data inputting

Communication

Customer service

Education

BTEC Diploma/Level 2 in Business and Administration OR equivalent

Willingness to work towards Level 3 in Business and Administration

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Tees Esk and Wear Valleys NHS Foundation Trust is seeking a friendly part-time Administrator - Receptionist to join the front-of-house team at Woodside Resource Centre, an older persons community mental health service.

The role involves greeting service users and visitors, handling queries by phone and email, and performing a range of admin tasks including calendar updates, visitor logs, and mail handling in a supportive NHS setting.